Join Our Team at Edutech Labs – Your Growth, Our Mission!

At Edutech Labs, we believe in creating a vibrant, inclusive, and supportive work environment where every team member can show up as their authentic self. We value creativity, passion, and a little bit of fun along the way. If you're ready to make a real impact on the world of online education, read on to see how you can become part of our family!

What We Offer:

• No Experience Needed: You don’t need prior experience; we’ll train you for six months!
• Competitive Salary: Start at $200 USD with opportunities for raises based on performance after the training period.
• Fully Paid Training: You’ll receive full pay during your training period monthly.
• Monthly Bonuses: After training, you can qualify for monthly bonuses based on your performance.
• Fast Career Growth: Opportunities for promotion based on your learning speed and contributions.
• Comprehensive Benefits: We link our salaries to the USD to provide stability against currency fluctuations.
• Professional Development: Gain access to mentorship, professional growth programs, and more.
• Supportive work environment that encourages innovation and professional growth.
• Ability to make a positive impact on learners' lives and help them achieve their goals.

Our Core Values:

Our values aren’t just words – they shape everything we do. If these values speak to you, then you might be the right fit for our team:

1. Dedication to Excellence: We strive for continuous improvement, pushing ourselves to achieve the highest standards.
2. Commitment to Success: We are fully committed to the success of our students and team, ensuring everyone has the tools and support needed to reach their goals.
3. Responsibility and Accountability: We take ownership of our actions, embracing responsibility to deliver top-notch service and maintain trust.
4. Continuous Learning and Growth: We believe in lifelong learning, accepting constructive feedback as a way to grow and enhance both our personal and professional skills.
5. Collaborative Teamwork: Success is a team effort. We value open communication, shared goals, and working together to create meaningful experiences for our students.

Your Role:

As a Customer Service Coach at Edutech Labs, your responsibilities will include:

• Assisting students through social media and email, helping them achieve their English learning goals and succeed in exams like IELTS and TOEFL.
• Guiding potential students through the course registration process.
• Collaborating with cross-functional teams to ensure that students receive the best possible learning experience.
• Supporting the execution of creative initiatives to keep students engaged and motivated throughout their learning journey.
• After training, one of three actions will happen:
  • Move to the UAE and join the main team.
  • Continue working remotely as a Student Support Consultant.
  • Receive a certificate of experience upon completing your training.

• A passion for helping others succeed and a strong sense of dedication and perseverance.
• Excellent communication skills.
• Proficiency in using computers and smartphones.
• A good level of English, both written and spoken.
• Willingness to work collaboratively with a diverse and motivated team.
• Positive, problem-solving attitude with attention to detail.

Working Hours:

• 12 hours per day, 6 days a week.
• From 12 noon to 12 am Cairo time.

Why Choose Us?

At Edutech Labs, we don’t just see our team members as employees – we see them as partners in our success. We’re committed to fostering a supportive, innovative, and rewarding work environment where you can grow both personally and professionally. From monthly bonuses to growth opportunities and a vibrant, creative team spirit, we offer you more than just a job – we offer a career and a chance to make a real difference.

Are you ready to take the next step in your journey? Join us at Edutech Labs and be part of a community that’s changing the future of education in the Arab world!